Bj app believes gaming should be enjoyable — not stressful. Our responsible gaming policy helps you set limits, use self-exclusion, and maintain your mental well-being.
Our Responsible Gaming Index
Responsible gaming on bj app is more than following rules — it's a mindset. True responsible gaming begins when you treat gaming as entertainment, not as a source of income. Online gaming is growing rapidly in Bangladesh, and with that growth comes an addiction risk that cannot be ignored.
Bj app believes every player has the right to know their limits and stay within them. Our platform is built so that whenever you feel you need a break, you can take one immediately. From deposit limits to self-exclusion — all the tools you need are right at your fingertips.
The three core pillars of responsible gaming are: Awareness (understanding your own gaming behavior), Control (setting limits and sticking to them) and Assistance (seeking help when needed). bj app stands by you in all three areas.
Using responsible gaming tools is not a sign of weakness — it is a sign of maturity. On bj app, you can activate these features at any time from your Account Settings.
Online gaming is fun, but in some cases it can take a negative turn. If you or someone you know shows the signs below, immediate action is needed.
Need Help? If you feel gaming is having a negative impact on your life, contact bj app's live support right now. Our trained team will help you take the right steps.
Bj app offers several effective responsible gaming tools. Every player can use these tools based on their own needs. They are completely free and can be activated at any time.
| Tool Name | Description | Time to Take Effect | Level |
|---|---|---|---|
| Deposit Limit | Set a maximum daily/weekly/monthly deposit limit | Immediate | Easy |
| Betting Limits | Set a maximum bet amount per session | Immediate | Easy |
| Loss Limit | Set a maximum loss limit for a given time period | Immediate | Easy |
| Session Limits | Set how long you want to play in one session, with automatic logout when the time is up | Immediate | Medium |
| Reality Check | Periodic reminders to keep track of your gaming time | Immediate | Medium |
| Cooling-Off | Temporary account suspension for 24 hours up to 6 weeks | Immediate | Strong |
| Self-Exclusion | Permanent account closure for 6 months up to 5 years | Within 24 hours | Maximum |
Decreasing a limit takes effect immediately, while increasing a limit only applies after a 7-day delay. This is intentional — it protects you from overspending in the heat of the moment.
Self-exclusion is the most powerful responsible gaming tool available on bj app. If you feel your gaming is getting out of control, don't hesitate to use it. The steps below walk you through the process:
Log in to bj app, click the profile icon in the top right corner, and select "Account Settings".
Look for the "Responsible Gaming" tab in your settings — all tools are available there in one place.
Click the "Self-Exclusion" option and choose your preferred duration — 6 months, 1 year, 3 years, or 5 years.
An OTP will be sent to your mobile. Once verified, self-exclusion will take effect within 24 hours.
You can also chat with one of our trained support agents via live chat. They will guide you through your next steps.
During your self-exclusion period, you will not receive any promotional emails or notifications. Your account will not be restored automatically when the period ends — you will need to submit a separate request.
Answer these questions honestly — be truthful with yourself
Have you ever spent more money on gaming than you planned?
Do you feel the urge to keep playing in order to win back money you've lost?
Has gaming caused conflict with your family or friends?
Has gaming caused you to neglect your work, studies, or daily responsibilities?
Have you repeatedly tried to cut back on gaming but failed?
Do you feel restless, irritable, or low when you are not gaming?
If you answered "Yes" to 2 or more questions, please contact our support team or consider using the self-exclusion tool.
You must be at least 18 years old to register on bj app. We follow a strict age verification process, and any suspicious account is reviewed immediately. For households with young children or teenagers, here are some recommendations:
If a minor's account is identified, it is closed immediately and any deposited funds are returned. Parents can write directly to [email protected].
The most powerful tool for responsible gaming is mindful habits. Keep the following points in mind before each session on bj app, and gaming will always stay fun.
Remember, big wins are possible — but losses are just as much a part of gaming. The core principle of responsible gaming on bj app is simple: only bet what you can afford to lose without it affecting your life. Keep it fun, not stressful.
Bj app is more than a gaming platform — we are committed to your well-being.
Set your own limits on deposits, bets, and losses. All responsible gaming tools on bj app are in your hands.
Once your set time is reached, bj app automatically sends you an alert. Reality check reminders help keep your gaming habits healthy.
Set up self-exclusion in just a few steps. Choose the duration yourself and opt out of promotional communications at the same time.
KYC verification is mandatory at registration. bj app remains vigilant at all times to prevent underage access.
Speak with a trained support agent via live chat at any time. Full confidentiality is guaranteed.
Review your own gaming patterns. Use bj app's detailed history feature to make informed decisions.
Every gaming experience on bj app is safe, transparent, and responsible. Use our tools, set your limits, and enjoy gaming as true entertainment.
Safe · Responsible · 18+ Only